Cookie Policy

1. What Are Cookies?

Cookies are tiny text files that websites place on users' computers to make the website faster and easier for you; they allow us to make your shopping basket work properly, and they help you move from one part of the our website to another easily. 
Cookies do not contain any personal or private information, and they can't read information saved on your drive. They are not computer programmes so they cannot harm your computer, or be used to spread viruses, or to get a user's email address or private information. 
You can turn off ALL cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies; but without using some cookies our website will not function properly and you will not be able to order online.

2. Managing Cookies

You can manage and opt-out of the cookies on our website by clicking "Manage Website Data Collection Preferences" at the very bottom of our home page. Please note that cookies are computer specific, so if you log on to a site from a different computer, the cookie settings on that computer will apply.

3. What Our Cookies Do

The cookies we use fall into 4 groups:

Functionality Cookies give added functionality to our website to improve the user experience. For example playing videos, facilitating live chat, and saving an incomplete shopping cart for a customer to return to later. If you do not allow these, then some or all of these functions may not work properly. 

Analytics Cookies measure and analyse how customers use our website. They provide statistical information on site usage such as visitor numbers and things like the number of pages visited and the order visited, and time spent. We use this information to improve the experience for all customers.

Targeting & Advertising Cookies assist in targeted advertising. These cookies can track your visits around the web but they don't know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. They also identify how you find and/or reach our website which helps us gauge the relevance and effectiveness of our marketing, for example by telling us if you have opened an email that we have sent you.

Essential Cookies are required to make the website work. They allow you to browse, order, pay for items, and make the check-out process easy. Without these cookies our website will not function properly and you will not be able to order online.

4. Are cookies safe?

Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised. You can find more information about cookies at http://www.allaboutcookies.org/ and www.youronlinechoices.com/. For a video about cookies visit https://www.google.com/intl/en-GB/policies/technologies/cookies/

5. Third Party Cookies

These cookies enable us to monitor which adverts you see and click on to get to our site.

For details of the Third Party cookies we use please see the table below. We are not responsible for the content or privacy policies of Third Parties or other websites so we advise that you check these yourself.

The following Cookies are all used for Analytical and Targeting purposes:

  • Google Tag Manager
  • Google Analytics
  • Bing Ads
  • Facebook Connect
  • Facebook Custom Audiences
  • Pinterest
  • Instagram

6. Opting Out

Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. Visit the Google Analytics opt-out page and install the add-on for your browser. Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

 

This Cookie Notice was last updated on 5th January 2021 and further changes will be communicated by updating this notice.